Privacy Policy & Terms of Use

Privacy Policy

Brewlab Holdings Incorporated (ABN registered, ACNC Registered Charity) is committed to protecting the privacy of all individuals who interact with our organisation. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in compliance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information We Collect

We may collect the following types of personal information when you interact with us through our website, programs, events, or communications:

• Contact information: name, email address, phone number, postal address
• Demographic information: age, gender, cultural background (only when voluntarily provided for program eligibility purposes)
• Program participation data: enrolment details, attendance records, feedback survey responses
• Donation information: donation amounts, payment method details (processed securely by third-party payment providers)
• Volunteer information: skills, availability, working with children check status
• Website usage data: IP address, browser type, pages visited, referral source (collected via analytics tools)

2. How We Use Your Information

We use your personal information for the following purposes:

• To deliver and administer our programs, events, and services
• To process donations and issue tax-deductible receipts
• To communicate with you about our activities, news, and opportunities
• To manage volunteer registrations and placements
• To improve our programs and services based on feedback and usage data
• To meet our legal and regulatory obligations as a registered charity
• To report on our impact to funders, partners, and regulators (in de-identified aggregate form)

3. Disclosure of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Authorised service providers who assist us in delivering our programs (e.g., event platforms, email providers)
• Government agencies and regulators when required by law (e.g., ACNC reporting)
• Funding bodies and partners, but only in de-identified aggregate form for impact reporting

4. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, and disclosure. Our security measures include secure data storage, password protection, access controls, and regular security reviews. However, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.

5. Your Rights

Under the Australian Privacy Principles, you have the right to:

• Access the personal information we hold about you
• Request correction of any inaccurate or outdated information
• Request deletion of your personal information (subject to legal retention requirements)
• Opt out of marketing communications at any time
• Lodge a complaint about our handling of your personal information

To exercise any of these rights, please contact us at info@brewlabholdings.org.au.

6. Cookies and Analytics

Our website may use cookies and analytics tools (such as Google Analytics) to collect non-personally identifiable information about how visitors use our site. This data helps us improve our website and understand our audience. You can control cookie settings through your browser preferences.

Terms of Use

By accessing and using the Brewlab Holdings Incorporated website (brewlabholdings.org.au), you agree to be bound by the following terms and conditions.

1. Website Content

All content on this website, including text, images, graphics, and design elements, is the property of Brewlab Holdings Incorporated or is used with permission. You may not reproduce, distribute, or modify any content without our prior written consent. Information provided on this website is for general informational purposes only and does not constitute professional advice.

2. Accuracy of Information

We make every effort to ensure the accuracy and currency of the information on our website. However, we do not warrant that all information is complete, current, or error-free. We reserve the right to update, modify, or remove content at any time without notice.

3. External Links

Our website may contain links to external websites that are not operated or controlled by Brewlab Holdings. We are not responsible for the content, privacy practices, or availability of these third-party sites. The inclusion of any external link does not imply endorsement by Brewlab Holdings.

4. Limitation of Liability

To the maximum extent permitted by law, Brewlab Holdings Incorporated, its directors, employees, and volunteers shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of this website or any information contained herein.

5. Governing Law

These terms are governed by the laws of the State of Tasmania, Australia. Any disputes arising from the use of this website will be subject to the exclusive jurisdiction of the courts of Tasmania.

6. Changes to These Policies

We may update this Privacy Policy and Terms of Use from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised "Last updated" date. We encourage you to review this page periodically.

Contact Us About Privacy

If you have any questions or concerns about our privacy practices or these terms, please contact our Privacy Officer:

Brewlab Holdings Incorporated
22 Gepp Parade, Derwent Park, TAS 7009
Email: info@brewlabholdings.org.au
Phone: (03) 6200 0000